Over 100 days after Hurricane Helene struck, many Pinellas County residents remain displaced, with some living in damaged, unfinished homes while awaiting permits to rebuild.

Local news channel WFLA brought these concerns to federal officials, but the responsibility appears to be shifting back to the county. As colder months set in, homeowners are growing frustrated with the delays and are seeking clarity on who is accountable.

“We need ten times more people to process these claims and permits, and a coordinated plan with state and federal governments,” said Jill Grodin, a Crystal Beach resident.

Pinellas County officials state that permits are available for residents whose flood damage was less than 12 inches.

“If your damage exceeded 12 inches, you must go through the substantial damage process. Even if you haven’t received a letter, you can start by consulting a contractor to estimate the repair costs,” said David Connor, the county’s Public Information Manager.

Connor reported that over 1,800 permits have been approved, with 142 still under review. Despite these efforts, residents continue to question where accountability lies – with the county, state, or federal government.

U.S. Representative Anna Paulina Luna emphasized that cities have the authority to issue permits and urged residents not to accept deflection to FEMA or the state.

“I’ve experienced this firsthand—our home was impacted, and our insurance claim was denied. We understand the frustrations of residents in Pinellas and Hillsborough Counties,” said Rep. Luna.

While her office assists in directing concerned residents, Luna stressed that it is ultimately the county’s responsibility to act.

“That’s your home. You can secure permits through the city. If they’re not doing their job, make your voices heard,” Luna urged.

Though residents can apply for permits now, their main concern is the time it takes for the county to take action.

“As we near the fourth month since the storm, many people are eager to get their lives back on track. The process takes time and involves many moving parts,” said Connor.

Pinellas County officials encourage residents to text “Recover” to 888-777 for real-time updates on relief programs.